Privacy Policy

Last updated: 28th October 2024

This website is operated by Scott Ward trading as Mr Paper (ABN: 78 519 847 186). This Privacy Policy outlines how Mr Paper ("the Site," "we," "us, "our" or "the team") collects, uses, and discloses your personal information when you visit, use our services, or communicate with us. By accessing or using any of our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our services.

We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this Privacy Policy periodically for any updates or changes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and notify you of any material changes where required by law.

How We Collect and Use Your Personal Information

To provide our services, we collect personal information about you from various sources, as outlined below. This information is used for purposes such as providing services, compliance with legal obligations, and enhancing user experience.

What Personal Information We Collect

We collect the following types of personal information:

  • Basic contact details: name, address, phone number, email
  • Order information: billing address, shipping address, payment confirmation, email address, phone number
  • Account information: username, password, security questions
  • Shopping information: items viewed, cart contents, wishlist
  • Customer support information: communications with us
  • Transaction Data: Order numbers, product SKUs, quantities purchased, prices, discounts, taxes, payment method
  • Customer Account Data: Preferences, past orders, saved addresses, payment methods

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: Processing payments, fulfilling orders, sending notifications, managing accounts
  • Marketing and Advertising: Sending promotional communications, tailoring advertising
  • Security and Fraud Prevention: Detecting and investigating fraudulent activity, ensuring account security
  • Communicating with You: Providing customer support and improving our services
  • Analytics: Analysing customer behaviour, trends, and preferences to improve our offerings

Consent and Opt-Out

We obtain your explicit consent before collecting personal information, ensuring that you actively agree to the collection, use, and disclosure of your information for specific purposes. We provide mechanisms to opt out of certain data processing activities, such as marketing communications. You can manage your communication preferences through the settings provided.

Data Security and Retention

We implement security measures to protect your personal information from unauthorised access, use, or disclosure. Your information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Disclosure

We may disclose your personal information to third parties for legitimate purposes, such as service providers, business partners, and affilliates. These third parties are required to adhere to appropriate data protection standards.

International Data Transfers

If we transfer your personal information outside Australia, we ensure adequate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children’s Privacy

Our services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided personal information, please contact us to request its deletion.

Data Subject Rights and Access

You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have questions about how your data is handled, please contact us using the details provided at the base of this page.

Updates to This Policy

We will notify you of any material changes to this Privacy Policy and seek your consent if required by law. It is your responsibility to review this policy periodically for updates.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

contact @mrpaper.com.au

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